Why are there $0 payrolls in the dashboard?

When a payroll integration is newly set up, payrolls may reflect $0 if processing occurs before employee deferral rates have synced with Betterment’s system. This can happen during the initial setup period as payroll data and contribution settings align.

If your plan was recently onboarded and payrolls are not showing expected contributions, check payroll settings and allow time for the next cycle to process. In many cases, the issue resolves automatically once deferral rates sync. If contributions remain missing after the next payroll, contact our support team for assistance.