If you’ve misplaced your device or think it may have been stolen, it’s best to temporarily lock your Betterment Visa® Debit Card. Locking your Betterment Visa® Debit Card will prevent it from being used for transactional purposes. To lock your card, you’ll need to first log into your Betterment account using a web browser or the Betterment mobile app.
Locking your card from a web browser:
Log in to your Betterment account and select Checking from the menu on the left side of the page. Then, from the Checking overview page, click the Lock or Unlock link on the right side of the page. Your card will lock or unlock immediately.
Locking your card on the mobile app:
Log in to your Betterment account and select Checking. Click on the gear in the upper right-hand corner > Manage Account, and you’ll see the option to lock or unlock your debit card. Your card will lock or unlock immediately.
Still can’t find your device?
Please refer to the appropriate resource below for more information on disabling your mobile wallet:
- Apple on lost or stolen devices
- Google Pay on keeping your payment info safe
- Samsung on lost or stolen phones
Apple Pay is a registered trademark of Apple Inc.
Google Pay is a trademark of Google Inc.
Samsung Pay is a registered trademark of Samsung Electronics Co., Ltd.