Overview
You can view the charges associated with your plan in a few places depending on what type of fee you wish to review.
Types of Fees
Payroll charges (contributions)
To review your payroll charges, navigate to the Payroll tab. From here, you can review your past payrolls. The payroll will include the amount billed to the bank account as well as any amounts billed to the unallocated funds. For a deeper view of where unallocated amounts are held or applied, you can also generate the Cash Fund, Forfeiture Fund, Suspense Fund, or Unallocated Funds reports (see "Fee-Related Reports" below).
Administrative Billing
To review charges related to your plan administration, navigate to the Settings tab. From here, scroll to the bottom of the page and select the link to "View & manage billing information". This will take you into Stripe, where all of your plan's invoices are stored. From this page you can access:
- Invoice history
- Payment method
- Billing email address
- Auto pay settings
Administrative invoices may include the following types of charges:
- Annual base fee (billed annually)
- Recordkeeping fee (billed quarterly, in arrears)
- Advisory/AUM fee (billed quarterly, in arrears)
- Paper statement fees (billed quarterly, per participant who has opted out of electronic delivery)
- Instance-based fees from Plan Compliance, such as plan amendments, terminations/deconversions, and mergers & acquisitions support
- Student Loan Management and Financial Coaching fees, if applicable to your plan
Note on billing cadence: Quarterly fees are billed in arrears, meaning fees accrued in a given quarter (e.g., April–June) are billed the following month (e.g., July). Fees continue to accrue as long as assets remain on the Betterment platform, including during a plan's deconversion or termination period. Fees only stop once the plan is fully separated from service with Betterment.
Fee-Related Reports
To review fee details beyond what appears on your invoice, navigate to Resources > Reports > Run a Report in the Plan Sponsor Dashboard. Select the desired report, specify the date range, and hit Run a Report. Once the report is ready, you may need to refresh the page for the CSV to download.
The following reports are most useful for reviewing fees:
- Fee Detail: Breaks down fees charged to individual participants. Shows recordkeeping, advisory, and transaction fees, including the dollar amount per fee type and when the fee was assessed.
- Fee Summary: Summarizes all fees charged to participants at the plan level, with totals per fee type across the plan. Does not include individual-level breakdowns.
- Plan Master: Gives a full picture of plan assets by source, including fees alongside contributions, rollovers, distributions, earnings, and adjustments.
- Participant Master: A comprehensive snapshot of participant activity, including fees, contributions, dividends, rollovers, and balances.
- Cash Fund / Forfeiture Fund / Suspense Fund / Unallocated Funds: Show activity in each of the plan's non-participant accounts, useful for reconciling amounts referenced in your payroll or invoice detail.