If we identify actions that appear to be the result of financial exploitation within your brokerage accounts, we’ll reach out to your trusted contact to let them know. You may want to designate a close friend, family member, or other party 18 years or older who we can contact in the unlikely scenario that we suspect you are a victim of financial exploitation.
To add a trusted contact to your investing or cash reserve accounts, first you must log in on a web browser. Click Settings on the left and then navigate to the Trusted Contact section.
If you choose to designate a trusted contact, you authorize Betterment Securities to contact the individual to disclose information about your account to address possible financial exploitation, to confirm the specifics of your contact information, health status, or identity of any legal guardian, executor, trustee or holder of a power of attorney, or as otherwise permitted by FINRA Rule 2165. Please note that this procedure does not apply to Betterment Checking accounts.
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