Why can't I see the mobile check deposit feature in the app?

First, ensure that you are using the most up to date mobile app version. You can download the most recent version of our mobile app from the App Store or Google Play.

In addition to ensuring you are using the latest version of the mobile app, you’ll need to meet both of the following requirements:

  • Must be a Betterment customer for at least 30 days.
  • Must be a Betterment customer with direct deposits into Checking totaling $500 or more within the last month.

However, continued use of all our products and services may make mobile check deposit available to you. While we are unable to manually grant access, we truly appreciate your interest.