Our satisfaction guarantee

We are committed to providing you with a great experience.

If you're not completely satisfied with your advisory experience with Betterment, we'll do everything we can to make it right, up to and including waiving our asset‑based advisory and brokerage fees on your investment accounts for an upcoming period of 90 days, at your request.

Man sitting at a desk in an office, smiling while looking off to the right..

If for any reason you are not completely satisfied with Betterment's services, at your request, Betterment will waive its asset‑based advisory and brokerage fees on your investment accounts for an upcoming period of 90 days. Contact us if you have a request.

The guarantee only applies to fees charged by Betterment. It does not apply to cash held in Betterment Cash Reserve. No other fees, expenses, or market losses will be waived or reimbursed under this guarantee, including, but not limited to, the fees charged by issuers of particular securities and the fees charged by third-party advisors in the Betterment Advisor Network.

Betterment reserves the right to discontinue or modify this guarantee in the future at any time in its sole discretion. This guarantee does not apply to accounts held through the Betterment for Advisors or Betterment at Work platforms.

Betterment today. Better tomorrow.

Get started