Customer Experience Supervisor, Betterment
Joe Wang supervises a customer support team at Betterment. Answering customer questions on a daily basis, Joe provides over-the-phone technical answers, and he uses feedback to drive product innovation at Betterment.
Articles written by Joe
Understand Your Finances By Connecting Your Accounts
Connecting your outside accounts lets you see your holistic financial picture in one place. It also lets us give you more accurate advice. As an added bonus, you may even spot high fees you didn’t know about, or extra cash that could be doing more.