FAQ for Marcus Invest Customers

Recently, you received a communication from Marcus Invest stating that it will no longer be offering investment products and services and it has agreed to transfer its existing customer accounts to Betterment.

Betterment is a leading, technology-driven financial services company that offers investing and retirement solutions for retail investors, small businesses and financial advisors. Betterment offers retail investors managed investing portfolios primarily composed of diversified, low-cost exchange-traded funds. Betterment has been in business since 2008 and has received numerous awards for its investing and savings products.

Betterment expects the accounts to transfer on or about June 29, 2024 (the “Transfer Date”).

No, the accounts of customers who do not expressly opt out will automatically transfer to Betterment on the Transfer Date. There is no need to create a Betterment account in advance of the transfer, though you are welcome to do so if you choose. Account assets will not move from Marcus Invest to Betterment until the Transfer Date. Betterment will send additional instructions for claiming your Betterment account closer to the Transfer Date.

Yes. If you wish to opt out of the transfer, you can choose to receive a cash distribution from Marcus Invest (which may result in the realization of taxable gains) or seek to transfer your assets to another custodian/broker dealer by June 20, 2024. For information about your Marcus Invest account(s) and the opt out process, visit Marcus Invest Transition FAQs page, where you'll find additional details. You can also email Marcus Invest at invest-support@marcus.com, or give Marcus Invest a call ...

Access to historical account documents, including account statements and tax forms will be available at marcus.com until 12/31/25.

Following the transfer of your account, you will pay 0.25% of assets under management per year for Betterment's services, which is the same as Marcus's standard advisory fee. After twelve months, Betterment's standard Digital plan pricing will apply. Any preexisting Marcus fee discounts or rebates will not apply following the transfer of your account to Betterment. Betterment does not require you to maintain a minimum balance for your account. For an additional advisory fee, you can also gain ...

No, there will be no fees to transfer your account from Marcus Invest to Betterment.

Your account assets will be transferred to Betterment in-kind, so there will not be any tax implications associated with the account transfer itself. Following the transfer, your Marcus Invest portfolio strategy will be gradually transitioned to a similar Betterment portfolio strategy (described in “Portfolio Comparison”). This update will involve, among other things, account rebalancing, which may result in the realization of taxable gains due to the purchase and sale of securities in taxable ...

Your account assets will be transferred to Betterment in-kind. Your Marcus Invest portfolio strategy will then be gradually transitioned to a similar Betterment portfolio strategy (described in “Portfolio Comparison”). For tax-advantaged accounts (e.g. IRAs), there will be no tax impact. For taxable accounts, Betterment will strive to make this update as tax-efficient as possible by using dividends, deposits, and transfers to help minimize tax impact, but the transition may result in some tax ...

After your account has transitioned to Betterment, you will have the option to adjust your portfolio strategies. Betterment offers 3 managed crypto portfolios in taxable accounts. More information on Crypto Investing at Betterment can be found here.

Betterment offers investors the choice to invest in a few different portfolio strategies, each suitable for different purposes. Betterment’s Core portfolio strategy is its flagship portfolio composed of globally diversified, low-cost ETFs. Betterment also offers three Socially Responsible Investing (SRI) portfolios, one focusing on Broad Impact, one on Climate Impact, and another on Social Impact. These portfolios invest in all of the same global asset classes as the Betterment Core portfolio, ...

You are welcome to speak with your financial or tax advisor prior to account transfer. Once your new Betterment account is established, you will be able to speak with a member of Betterment’s licensed concierge team. For more information and eligibility requirements, please visit Betterment’s Concierge Team page. Customer support team members are also available five days per week to answer questions about your Betterment account.

You can learn all about Betterment’s offerings and services at betterment.com. Explore how Betterment works, or learn more about our Investing product. You can explore our pricing information. Betterment’s account terms and related disclosures are available in our legal documents, including our Form ADV Part 2, Form CRS, and customer agreements.