What To Expect When You Interview With Betterment

Interviewing can be a long, stressful, and sometimes confusing process. We strive to make the experience as meaningful and enjoyable as possible.

Betterment logo in parenthesis

Transparency and inclusivity are the heart of everything we do, especially our hiring process. We want every candidate to have access to the information they need and to feel welcomed by everyone they interact with throughout our interview process.

If you are interested in working at Betterment, keep reading for an in-depth look at what to expect during the process. For engineering roles, take a look at our Engineering Interviewing with Betterment post for specific details on that process.

Finding the best Betterment role for you.

The very first step when interviewing with Betterment is finding an open role that fits what you’re looking for in your next career move. The best place to view current openings is the Betterment Careers page. We are constantly updating it as new roles become available. You can also find openings on LinkedIn and Built In NYC.

Once you’ve found a role, read through the job description carefully. If it aligns with your skills, experiences, and goals, we encourage you to apply. Because we know the job post is only the beginning of the journey, we aim to include the most relevant information to help you decide if you should apply.

For example, we do not include years of experience on our job posts, but instead work to define the exact responsibilities in detail. If you sense that you're capable of what we've outlined, and energized by our job post, you should apply! Don't let a confidence gap get in the way of submitting your application.

Join our Talent Community

If you do not see the right match for you at this time, don’t worry! We recommend joining our Talent Community. Our hiring needs are always changing and we would be happy to keep you in mind once a role that better aligns with your skills and interests opens in the future.

Our hiring process in depth.

Once you submit your application, you have officially kicked off the hiring process with us. A member of the Betterment Recruiting team will review it and be in touch. Although you will likely hear back from us sooner, we ask that you give us up to a few weeks to thoroughly review your application given the high volume of applications we receive.

If we would like to spend more time with you, the following steps outline the full interview process. While the interview process may vary depending on which role you are applying for, most will look similar to this.

  1. Recruiter Interview - A recruiter will reach out to set up time for a phone call to discuss your experiences, skills, and motivations. We will also cover the interview process timeline and compensation expectation details.
  2. Hiring Manager Phone Interview - The hiring manager for the role will give you a call to further discuss your background and share in depth details about the role and the team.
  3. Round 1 Virtual Interview - This is an opportunity to meet virtually with members of the team you’ll be working closely with
  4. Technical Exercise - Across all roles, we may look to evaluate job specific skills in the form of a written exercise or pair programming. We seek to collect a robust set of data points, and find that these exercises can round out what we learn about you from behavioral interviews. If it’s a take home test, you will be given 2-3 days to complete. If not, you will complete this exercise during your scheduled interviews and be instructed on how to prep.
  5. Final Round Virtual Interview - This is an opportunity to meet virtually with members of the team, and may include leadership and cross functional stakeholders.
  6. Offer - If you make it to this step, that means you thoroughly impressed us and we would be thrilled to have you join us!

Please Note: We are conducting all interviews virtually until further notice.

The full interview process will take one to two weeks to complete depending on your availability to interview. If you need to expedite the process for any reason, please let your recruiter know so they can work with you to meet your timelines.

While we would love to have every candidate reach the offer stage, we often only have one position available.

At any stage, if we don’t plan to move forward with your candidacy, you’ll hear from a member of our Recruiting team letting you know. If you need to withdraw from the process, please inform your recruiter at your earliest convenience.

We value a fair, inclusive and consistent process.

No matter which role you’re interviewing for, you can expect to have the same experience as other candidates who are interviewing for the same role. We run a structured, competency based interview process at Betterment to ensure a fair and inclusive process. Consistency is key to ensure we have the insights we need to make evidence based hiring decisions for every candidate.

Furthermore, we're committed to seeing a robust slate of candidates before we make a hiring decision. If you have any timeline constraints, we recommend discussing them with your recruiter.

We’re committed to Diversity, Equity, Inclusion and Belonging.

It’s important that our employees reflect the diversity of our customers as we’re building a service that’s for everyone. A diverse internal culture encourages innovation so much more than a homogeneous one.

We want each candidate to have a pleasant and welcoming experience at every point of the interview process. It is our goal to have those values of inclusion shine during every candidate interaction. We hope all candidates feel welcomed, valued, and included no matter the outcome of their candidacy.

On our applications, you will find a field asking you to share your preferred pronouns. While this section is optional, it is our goal to make sure we are being respectful to all candidates by knowing and addressing them by the pronouns of their choice.

We are also dedicated to providing accommodations to candidates with disabilities. If you need accommodations at any point throughout the interview process, please reach out to interview.accommodations@betterment.com.

Come join us!

We are excited that you are interested in joining our mission to help people make the most of their money so they can live better lives. For more information about what it’s like to work at Betterment, please visit the Betterment Careers page.