Customer story

Invictus Capital Partners streamlines HR tech stack

Invictus ditched its cumbersome sprawl of single- use systems in favor of Rippling ASO, which now handles payroll, tax registration, and compliance support on the company’s behalf.

“In that one system, we manage all of our FSAs, COBRA, ACA, filing, and reporting,” Becki said “It feeds out to our performance management system and a number of other things that make our job a lot easier.”

And since Rippling ASO allows businesses to maintain ownership of their benefits programs, Invictus moved off its PEO and saved money—all while automating time-consuming busywork that once strained its back office. “[Rippling] took work off our plate, freeing up our capacity to do other things,” Becki said. “We've gone off a PEO and there's a net savings of time without having to add people. That's a big win.

Invictus was also in search of a 401(k) solution, and chose Betterment at Work for its compliance support and friendly user experience. And with Betterment at Work’s 360 integration with Rippling, the company enhanced its ability to manage payroll alongside retirement contributions across all of the company’s business entities.

“Coming off so many systems, I couldn't imagine how we would have been successful without that Rippling Betterment partnership,” Becki said. “The two systems operate individually and together–all the pieces fit together.

Betterment at Work provided Invictus with white glove support that enhanced the employee experience and kept team members in the loop with their retirement contributions. “Employee response was overwhelmingly positive,” Becki said. “Betterment did a great job jumping on, doing training videos, and being accessible for employees. Every person that I've spoken to at Betterment has just been really sharp and knowledgeable and I think that's really important when you're talking about managing large sums of money.”

Becki also praised Rippling’s support infrastructure. “Rippling gave us a lot of materials to educate our employees and they continue to add to that library all the time. Plus, for new hires, their ability to set up and navigate is instant.”

While Invictus once found its 401(k) and payroll data difficult to access across its three distinct entities, Betterment at Work and Rippling unified the company’s operations. “We can view our entities separately or together as one and decide what makes sense. Now, we have that flexibility.”

The integration ensures Becki has all the employee information she needs to make accurate contributions and compliantly submit tax forms. “I filed our Form 5500 a couple of days ago and Betterment at Work made sure all the data I needed was delivered on time and it looked good,” she said. “And I didn't have to do anything other than review and sign. As the person who has to be responsible and sign on the line, I feel good knowing that it is managed by a company that's doing the work and paying attention.”