Meet the teams behind your 401(k) plan
Your Betterment Client Success Manager is always an email or call away. If you need to get in touch with them, you can find their contact information in your plan sponsor dashboard. Head to Resources >> Support, or, this link will take you directly there.
And backing your Client Success Manager is a team of subject matter experts from our Client Experience, 401(k) Compliance, and Product Teams.

Master common dashboard tasks
There are a few things you’ll be asked to do regularly – so let’s make sure they’re easy to get done! Check out these four short demo videos, highlighting the most common tasks:
- How-to: Add employees
- How-to: Manage deferral rate changes
- How-to: Confirm or remit payroll contributions
- How-to: Approve distributions

Master common dashboard tasks
There are a few things you’ll be asked to do regularly – so let’s make sure they’re easy to get done! Check out these four short demo videos, highlighting the most common tasks.
Explore your dashboard
Beyond completing tasks for your employees, your dashboard can help you:
- Manage your settings. You can adjust who has access to your plan, edit your profile and email preferences, and update the plan’s billing method. Try it out.
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Run reports. Your dashboard can run more than a dozen reports to help you dig into the details of your plan. Check out this one-pager to learn what they’re each about and log in here to try them out.

Understand 401(k) compliance
There’s an annual compliance cycle to 401(k) plans. Here’s a handy infographic that illustrates what you can expect each quarter.
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Meeting Your 401(k) Fiduciary Responsibilities
Plan sponsors are to always act in their employees’ best interest, known as their “fiduciary duty.”
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Understanding 401(k) Annual Compliance Testing
Compliance testing happens every January. Learn what this involves, and answer to some of your questions. -
Everything You Need to Know about Form 5500
Every plan needs to submit a Form 5500 for each year the plan is active. What’s a Form 5500? Think of it as a “tax return” for your plan.
Help us make the 401(k) experience better
As our name suggests, we are all about doing things better. One way we do this is by asking for your feedback, typically via surveys. Each response is carefully read by our leadership team and helps shape future improvements across areas like product, support, and engagement.
