To all the residents who have felt the effects of Hurricane Sandy this week, we’re thinking of you.
Our CEO, Jon Stein, had the following message for our customers today:
“It’s been quite a week here in New York City, as, like many of you, our team, friends, and family have felt the effects of Hurricane Sandy.
Although our offices have been dark since Monday night, and many on our team are without power, water, and heat, this week has proven to be a resilient one for Betterment.
Our service has been uninterrupted, and our team is fielding customer inquiries wherever they can find power. Emails have gone back and forth between Betterment employees offering shelter, water, and electricity, to those who need it. And we’ve seen countless emails come through from you, our customers, sending your well wishes.
You’re there for us, and we’re here for you. Our thoughts are with you, our customers, our colleagues, and our communities.
Jon Stein, CEO, & The Betterment Team”
From the Community
In the midst of all the damage, distress, and disruption created by the storm, we’ve been heartened by well wishes from our community.
For those people who will be working to restore their homes and lives in the coming weeks or months, we’d like to pass on the very best wishes from our team and from your fellow Bettermenters.
Here’s what they’ve had to say:
My concern now is not about my account, but for your colleagues, family and friends affected by the storm. I am in Boston, and comparatively speaking, we got off easy. I’m sure you receive countless emails and do hope you get this, but either way I just wanted to share my condolences, thoughts, and thanks thus-far.
God be with all of you in the NE. Our thoughts and prayers are with you.
Glad you are all safe!! Keep up the AMAZING work and dedication!
My best wishes to all of you and your families in this difficult time. I’ve no doubt that New Yorkers will recover and be back better than ever.
Hope all is well during this catastrophe. Glad to hear people are helping each other. God bless!
I was wondering how you guys were doing and am glad to hear that you are ok. Hope the rest of the team recovers as soon as possible. Good luck to you and the team in getting back to normal.
Thanks. I truly appreciate the efforts and more so the sincere well wishes to others.
I hope the Betterment crew is safe and unaffected by the hurricane. I’m in the same position as well – our offices have been closed since Monday and I’ve been couch surfing for the past several days. Safe to say it’s been tough to do business, but we somehow find a way.
I’ll keep the Betterment community in my thoughts and prayers!
I personally wish you and your families the best during these trying times…
Thanks for the update! Glad to hear you guys are doing great. Sending my thoughts and prayers to you from California.
Kudos to you and your team. You are all in our thoughts and prayers.
Best of luck. Stay strong! We all are praying for you guys. We love betterment and you all ROCK! God bless!
It is good to hear that everyone is well at your office in NYC. I pray for a speedy recovery to you all and everyone affect by Sandy.
Keep in Touch
We’ll be researching financial assistance options for victims of the storm, as well as ways you can volunteer or help those who are suffering at this time.
In the meantime. Safe safe and dry – and thanks for your thoughts.
This article was published on November 2, 2012