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Syncing Accounts

How to Add or Change a Bank Account

Articles by Betterment Editors

By the Editorial Staff
Betterment Resource Center  |  Published: September 1, 2018


TABLE OF CONTENTS


Adding a Bank Account

The bank account you link to your Betterment account for the purpose of transferring funds must be in your name. Please note that we do not recommend linking a savings account to Betterment. This is because savings accounts typically limit the number of monthly withdrawals you can make. Please also note that some banks use the same account/routing number for checking and savings accounts and in this situation, our system defaults to withdrawing from and depositing to your checking account.

Electronically

Linking a bank account electronically creates a secure, read-only connection with your financial institution through our data partner, Quovo. Betterment does not store your login information and will never share, sell, rent, or trade your information without your approval.

To add a bank account electronically, log in on a web browser and select “Settings” from the menu and then select “Bank Accounts.” You will then see the option to add a bank account. If you’ve already synced your bank account electronically in the past, you can choose that account to instantly link it for funding purposes. If not, you will be able to search for your bank by name. If the option to link your account electronically is available, you can instantly link your bank account by providing your username and password for that institution.

Your bank might require you to complete additional two-step verification, which is an additional layer of security, before we can gain access to the account. If so, you will be prompted with verification questions or a code, generated when you provide your login credentials. This code is provided by your other financial institution via email, text, or telephone call.

Manually

If you are not presented with the option to link electronically, or you choose not to, you can manually link your bank account with your account and routing number.

To add your bank account manually, log in on a web browser and select “Settings” from the menu and then select “Bank Accounts.” You will then see the option to add a bank account. Select the “add by account and routing number” option rather than by searching for your bank’s name.

Note that linking manually involves us sending two micro-deposits (each under $1.00) to your bank, which you must then verify inside of your Betterment account. Due to standard ACH timelines, this process generally takes 1-2 business days.

Changing a Bank Account

To change your bank account, you must be logged in from a web browser. Select “Settings” from the menu and then select “Bank Accounts.” You will then see the option to change your linked bank account.

Because an electronic ACH transfer is the primary way to move money to and from Betterment, you will not be able to delete the link to your checking account unless you add a new one to replace it with.

Multiple Bank Accounts

Customers can only have one active checking account linked to Betterment at a time. Changing a bank account will replace the currently linked account and can interfere with and delay any incomplete transfers to and from the previously linked account. Therefore we strongly recommend waiting for any pending transfers to complete before changing your bank account.

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