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What A Human Advisor Can Do At A Robo Shop

By Cinthia Murphy

In a quest to become a one-stop-shop financial advice solution, Betterment has expanded its all-digital offering to include two new services centered on human advisors. As a Betterment client, you now can get automated portfolio management in an all-digital platform, or you can pick up the phone and talk to an actual advisor. Alex Benke, VP of financial advice and planning at Betterment, tells us why the well-known robo advisor with some $7 billion in assets is now going the human route.

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This article originally published February 6th, 2017 on