How do I file a cell phone insurance claim?

Claims must be filed with sixty (60) days of the date of damage or theft. To file a claim:

  1. Visit
  2. Fill out the claim form, attach requested documentation, and click submit.
  3. You will receive an email to electronically sign your claims form.
  4. A claims representative will contact you to finalize your claim.

For insurance support, please contact Sure, our insurance partner, at

Content and associated insurance products are provided by Sure HIIS Insurance Services, LLC ("Sure"), a licensed seller of insurance. The above does not in any way constitute an endorsement or referral by Betterment of the products or services offered by Chubb or Sure. Claims must be filed within sixty (60) days of the date of damage or theft to be eligible. Exclusions may apply. Insurance is issued and managed by the Chubb Group of Insurance Companies, 202B Hall's Mill Road, Whitehouse Station, New Jersey, 08889. Terms subject to change.